Returns & Exchanges
At Isidore Leroy, we want you to be completely satisfied with your wall decor. If your order does not meet your expectations, you may return unused and unopened products within 14 days of delivery.
Return Process
- 1.Initiate Your Request
Contact our customer service team with your order number and the reason for your return to receive a Return Authorization.
- 2.Prepare Your Package
Carefully repack your wallpaper or mural in its original packaging to ensure it remains protected during transit.
- 3.Shipping the Product
Affix the provided return label to your package and drop it off at an authorized carrier location; please note that custom-made murals are generally non-refundable.
- 4.Inspection and Refund
Once our workshop inspects the returned items for quality assurance, we will process your refund to the original payment method within 7-10 business days.